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Case studies · Events · Barcelona

Eventos Barcelona: proposals in 8 minutes and −85% response time

All case studiesEventos Barcelona

In short

Eventos Barcelona took 1 to 3 days to send each proposal, and by then the client had already asked competitors for a quote. We built a GoHighLevel intake form that generates the proposal as a web page and PDF when the call ends, with automatic follow-up. Now the proposal goes out in about 8 minutes and client response time fell by 85%.

Starting point

Each proposal took 1 to 3 days to go out. By the time it arrived, the client had cooled off or asked competitors for a quote.

A client asking for a quote is interested right after the call. Two days later they have spoken to other suppliers and already chosen a direction: in events, whoever answers first has a real advantage.

Result

−85%

client response time

What we built

  1. 01

    Intake after the call

    The salesperson fills in service type, dates, capacity, city, event details and margin in 3 to 5 minutes.

  2. 02

    Generated proposal

    A web page with its own URL and the company's branding, plus a downloadable PDF, built from the intake.

  3. 03

    Instant delivery

    Within about 60 seconds the client gets the link by email and the CRM records it.

  4. 04

    Automatic follow-up

    If it is not opened in 48 hours, a reminder; if it is opened with no reply in 72 hours, the salesperson is alerted.

  5. 05

    Proposal pipeline

    Every proposal with its status in GoHighLevel: sent, opened, negotiating, accepted or rejected.

StackGoHighLevel

Result

  • From 1-3 days to about 8 minutes per proposal, from the end of the call.
  • −85% client response time.
  • Conversion improved: not by being cheaper, but because the proposal arrives first.
  • The team stopped laying out documents and spends that time on follow-up.
It used to take us up to three days to send a proposal, and we lost events for being slow. With the system Ramiro built in GoHighLevel, the proposal goes out within minutes of the call. We have closed events that used to slip away.
Xavi · Director · EB Eventos Barcelona

Services in this case

The solution for this sector: Automation for event companies

Related guides (in Spanish)

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